Support

Questions, bugs or feedback: mrlorenzo1608@gmail.com. We usually reply within 2 business days.

How accurate is Pip?

Pip gives an estimate range, not a medical measurement. It's designed for tracking your trend week to week. See "How Pip estimates" in the app's Settings for the method and sources.

My check-in failed. What can I do?

Stand against a plain wall in even light, wear fitted clothing, keep your whole body (head to feet) in the frame, and hold your arms a little away from your body in the front photo. You can also estimate from your details only.

Where are my photos stored?

Only on your iPhone. They're never uploaded. Settings → Delete all data removes everything.

How do I cancel my subscription?

On your iPhone: Settings → your name → Subscriptions → Pip. Or in Pip: Settings → Manage subscription.

Suporte (Português)

Dúvidas, problemas ou sugestões: mrlorenzo1608@gmail.com. O Pip dá uma faixa estimada, não uma medição médica. Se o check-in falhar, use uma parede lisa, luz uniforme, roupa justa e o corpo inteiro no enquadramento. As fotos ficam só no seu iPhone. Para cancelar a assinatura: Ajustes do iPhone → seu nome → Assinaturas → Pip.

Soporte (Español)

Preguntas, errores o sugerencias: mrlorenzo1608@gmail.com. Pip da un rango estimado, no una medición médica. Si el check-in falla, usa una pared lisa, luz pareja, ropa ajustada y todo tu cuerpo en el encuadre. Las fotos se quedan solo en tu iPhone. Para cancelar la suscripción: Ajustes del iPhone → tu nombre → Suscripciones → Pip.